Customer Services

Actonomy provides more than just technology and solutions! Service and support is of utmost importance. Actonomy can assist you directly or through one of our business partners.

We provide you with the following services:

• Integration and custom development services. We assist you in designing the best possible solution based on Actonomy for your business. We help you analyze the most optimal integration and work with your team to integrate Actonomy into your business processes.
  
  
• Platform testing and consultancy. Our customers use Actonomy as part of business critical processes. As such, testing is important! Actonomy professional work as part of the team to ensure that things run exactly the way they're supposed to.
  
  
• Integration best practices. Actonomy professionals have worked on a myriad of implementations, and will share their knowledge with you. You get personal services that are tailored to your specific requirements, not just a simple knowledge base.
  
  
• Integration training services. Knowledge transfer and training is important to ensure that your professionals can work efficiently with Actonomy-based tools. Even when Actonomy is in charge of the implementation as part of an outsourcing agreement, we will help train your people and get them up to speed.
  
  
• Custom content creation. Actonomy provides the fully populated core ontology, but you can always adapt this to your specific requirements. A team of language and domain experts are available to help you create the ontology that is most suitable to your needs.
  
  
• Customer support and maintenance. Different Service Level Agreements (SLAs) are available depending on your business requirements.